---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Unsupported Virtual Agent features in Microsoft Teams

# Unsupported Virtual Agent features in Microsoft Teams {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Refer to the unsupported features of Virtual Agent in Conversational Integration with Microsoft Teams.

## Unsupported features {#limited-features-msteams__section_x31_1hd_2vb}

Virtual Agent does not support the following functionalities during a conversation in Microsoft Teams.

* Connect Support
* Geo-location topic block
{#limited-features-msteams__ul_vzw_133_fvb}