---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Control topic discovery and visibility

# Control topic discovery and visibility {#ariaid-title1}

Release version: Brazil  
Updated October 26, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Administrators and topic authors can enable Virtual Agent to discover topics for use in chats, include a topic in the list users see, or both. The topics can be setup topics and small talk topics.

## Before you begin

Role required: virtual_agent_admin or admin

## About this task

Assistant Designer Asset library includes discovery and visibility options when you select the Show actions for this row icon ![]() next to each asset in the Asset library. You must select an assistant first.

Use these options to manage the active topics as follows:  
* Include the topic in topic discovery. If an asset is selected as Discoverable, it's invoked when matched with the user's utterance.

  Note:  
  If these methods don't generate search results, or Virtual Agent can't determine the appropriate conversation to display, use [AI Search](https://www.servicenow.com/docs/QH5KxPYEAp39SZF09EQ6_w "Virtual Agent uses the ServiceNow AI Platform AI Search application to return search results in bot conversations as a fallback when there are no relevant topics to display to end users. Virtual Agent also provides a Run AI Search topic block that topic authors can use to generate search results in a topic.") as a fallback method.
* Include the topic in the list of topics available for use.If an asset is selected as Visible, it appears whenever the Show me everything option is selected in the
  conversation.

{#manage-topics-task__ul_q42_p3y_spb}

The options you select automatically update the corresponding property in the Topics \[sys_cs_topic\] table. For example, if you have enabled Discoverable, the Visible property in the
Topics \[sys_cs_topic\] table is set to true.

Note:  
If the fields aren't visible, you can [configure the form layout](https://www.servicenow.com/docs/access?context=configure-form-layout&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US) to show them.

## Procedure

1. [Create a Virtual Agent topic](https://www.servicenow.com/docs/9a3wMXgiRrJoXDIOIMxKgQ "Use the Assistant Designer Asset library to create and modify Virtual Agent topics (conversations). Build your topic to meet a specific objective or goal, such as fulfilling a user's request or helping a user complete a task.").
2. Set the topic to Active either in the topic properties header bar, or in the Show actions for this row icon ![]() next to your topic in the Asset library.  
   Note:  
   Selecting this option also publishes the topic.
3. Select the options you want to use, or accept the default settings.  
   Some options are enabled or turned off by default, based on the type of topic.  
   {#manage-topics-task__table_o3h_4fk_spb__entry__2}{#manage-topics-task__table_o3h_4fk_spb__entry__5}

   |   | Options ||
   |   | Discoverable | Visible |
   |-|-|-|
   | Topics | Enabled | Enabled |
   | Setup topics | Disabled | Enabled |
   | Small talk topics | Disabled | Enabled |
   [Table 1. Default settings by topic]

   {#manage-topics-task__table_o3h_4fk_spb}
4. **Optional:** Test the topic by selecting Test in the topic header bar, or using the Test assistant drop-down menu in the Asset library after associating your topic with an assistant.  
   Note:  
   Associate your topic with one or more assistants before testing, under the Conversational settings option.
{#manage-topics-task__steps_t4z_31m_fhc}
**Related concepts**   

* [Conversational settings for assets in the Asset library](https://www.servicenow.com/docs/dAXqruAXiSD9wBZI8XjFRA "Manage asset settings from the Asset library for individual active assets.")