---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Managing custom skills

# Managing custom skills in Assistant Designer Asset library {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View custom skills in the Assistant Designer Asset library.
Note:  
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).

Role required: virtual_agent_admin

When you select a custom skill, it opens the skill in AI Skill Kit. Custom skills currently can't be created in Assistant Designer. You can only view them in Assistant Designer Asset library. The skills can be created, tested, and deleted only in AI Skill Kit. For more details on creating skills, see [Create a skill](https://www.servicenow.com/docs/access?context=create-new-skill&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).
Figure 1. Custom skills as viewed in the Assistant Designer Asset library  
{#managing-custom-skills__table_ab1_jvk_ndc__entry__2}

| Column | Description |
|-|-|
| Name | Name of the skill. Select the skill to open it in AI Skill Kit. |
| Type | Custom skill. |
| Status | Status type such as Published. |
| Active | Whether the skill is active or inactive. |
| Last modified | Time that the skill was last modified. |
| Description | Description of the custom skill. |
[ ]

{#managing-custom-skills__table_ab1_jvk_ndc} Use the row actions icon ![]() to work with visibility settings for Promoted, Discoverable, Visible, and Active:  
{#managing-custom-skills__table_rhk_x5k_ndc__entry__2}

| Option | Description |
|-|-|
| Promoted | Option to toggle the skill's Promoted status to show as a suggested conversational asset in the virtual assistant. |
| Discoverable | Option to toggle the skill's Discoverable status. If discoverable, the skill is invoked when matched with a user's utterance. |
| Visible | Option to toggle the skill's visibility to users. If visible, the skill appears whenever the Show me everything option is selected in the conversation. |
| Active | Option to toggle the skill's active status. If active, the skill is available within the conversation. |
| Delete | Delete option for skills is inactive in the Assistant Designer Asset library. The skills can only be deleted from AI Skill Kit. |
[ ]

{#managing-custom-skills__table_rhk_x5k_ndc}

Custom skills become available in the Assistant Designer Asset library based on the deployment settings in AI Skill Kit.

1. Navigate to AI Skill KitHome and select the skill.
2. Select Skill settingsDeployment settings.
3. For the skill to become available in Assistant Designer Asset library, the following options should be selected:
   * Select Platform skills in the Feature list.
   * Select the ServiceNow Otto panel card to enable the skill in the ServiceNow Otto panel.
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* For more information about the ServiceNow Otto Panel, see [ServiceNow Otto panel](https://www.servicenow.com/docs/access?context=now-assist-panel-overview&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).
* For more information about AI Skill Kit, see [AI Skill Kit](https://www.servicenow.com/docs/access?context=now-assist-skill-kit-landing&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).
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