---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Set up branding

# Set up your ServiceNow Otto for Virtual Agent branding {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create different ServiceNow Otto for Virtual Agent branding configurations for the various organizations that use your instance. These configurations only apply to chat widget branding on portals.

## Before you begin

For more information about ServiceNow Otto for Virtual Agent, see [Exploring Virtual Agent](https://www.servicenow.com/docs/XXIGI8xIqUOTd3pHv690Og "The ServiceNow Virtual Agent platform provides user assistance through conversations within an intelligent messaging interface. Design and build automated conversations that use large language models (LLMs) and AI to improve deflection rates.") and [Configure assistants overview](https://www.servicenow.com/docs/CRpOhuc1tRDeraEeCZ0xUg "Use Assistant Designer to build and optimize large language model (LLM) assistants for your conversational needs. Assistant Designer is a centralized assistant administrator experience that enables you to create and manage both chat and voice assistants.").

Role required: virtual_agent_admin or admin

## About this task

Create different chat widget branding configurations.

## Procedure

1. Navigate to AllConversational InterfacesSettings.
2. In the Display Options section, select View All next to Branding.
3. Select New to create a branding configuration or select ServiceNow Otto for Virtual Agent to update it.
4. To edit the settings, see [Set up your Virtual Agent bot's branding](https://www.servicenow.com/docs/NeMf7lXq6C1qX~iNX0PwYw "Create different Virtual Agent branding configurations for the various organizations that use your instance. These configurations apply to the web-based chat and mobile clients only.").

*[\>]: and then