---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Integrate VA with Slack

# Integrating ServiceNow Virtual Agent with Slack {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Virtual Agent integration with Slack creates a one-to-one association between the ServiceNow instance that you are installing from and the Slack workspace in which the integration runs. By default, Virtual Agent supports one-click installation that integrates one Slack workspace with one ServiceNow instance.
* **[Install the Conversational Integration with Slack](https://www.servicenow.com/docs/Vb6rDKWXXO4UJxpJ9YkAkw)**   
  You can install the Conversational Integration with Slack (sn_va_slack) application if you have the admin role.
* **[Integrate ServiceNow Virtual Agent with Slack](https://www.servicenow.com/docs/32tYn8nSqlLICgANvEo4~Q)**   
  Add the Virtual Agent bot to your ServiceNow® instance to integrate with Slack.
* **[Override Slack integration](https://www.servicenow.com/docs/O9KpHE8D8SV51nHcfX9tGQ)**   
  Override Virtual Agent integration with Slack.
* **[Manage the ServiceNow Virtual Agent integration with Slack](https://www.servicenow.com/docs/c9lJSDrg7uaIHxNMQPpKUw)**   
  Manage your Conversational Integration with Slack application, its branding, and customize the bot-specific messages in your ServiceNow instance after integration.
* **[Remove ServiceNow Virtual Agent integration with Slack](https://www.servicenow.com/docs/6DxRNw_~L0I~Eew9mQsUPw)**   
  Remove the ServiceNow Virtual Agent integration from your ServiceNow instance to disassociate the Slack app.
* **[Integrating a self-configured bot with Slack workspace](https://www.servicenow.com/docs/G0WQ0LFPbQgALWtRYzXr6Q)**   
  Enables ServiceNow® Virtual Agent to allow multiple ServiceNow instances to integrate with single Slack workspace. This integration also supports GCC deployments.