---
sourceDocument: Brazil Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/conversational-interfaces

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Assistant Designer user input controls

# Assistant Designer user input
controls {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the collection of input controls provided by Assistant Designer to prompt and capture
information from the user in a conversation.

## Common input control properties {#va-user-inputs__section_a4j_hsb_vcc}

In addition to [data pills and condition controls](https://www.servicenow.com/docs/GFhqH2CiZmVKxNteF9zhhQ "A Virtual Agent topic consists of a collection of controls within a topic flow. Use these controls to collect, process, and present information to your users. Controls can also read, create, and update records on your instance."), each input control has the following common properties:  

Input variable for the user response
:   Each control stores the user response in an input variable that is accessible from other controls within the same topic using the `getValue` and `getDisplayValue` methods. The variable
    name is based on the name that you assign to the input control. For example, if you assign the name <kbd class="ph userinput">First prompt</kbd> to an input control, the variable name is `first_prompt`. The
    variable name is lowercase, with an underscore character instead of a space. For more information on these methods, see [Virtual Agent scripts](https://www.servicenow.com/docs/126dC15SzI6t2IykiYk_Hw "Use ServiceNow Virtual Agent script methods and variables to write chat scripts, such as response, trigger, and flow scripts. Variables can also provide context for your live support topics and conversations.").
:
    Figure 1. The Variable name field is populated automatically

## Large language model (LLM) user input controls {#va-user-inputs__section_bn4_dy3_jcc}

The following user input controls are supported in LLM topics when you create an LLM Virtual Agent topic. LLM user inputs include the following.

* [Input Collector](https://www.servicenow.com/docs/RvCSOrkbZNk7TDLPFaQEbg "Use the Input Collector control to gather data for use by ServiceNow Otto in conversations that use large language model (LLM) topic discovery.")
* [Text input](https://www.servicenow.com/docs/eACb2YsrPCnz80hiptmRow "The Text user input control in a Virtual Agent topic prompts the user for a text string.")
* [Static Choice list](https://www.servicenow.com/docs/hz3bcmxnLqpBlY0TO5XIQw "Use the Static Choice user input control in a Virtual Agent topic to list predefined choices available to the user. You can select only one item from a choice list.")
* [Dynamic Choice list](https://www.servicenow.com/docs/XpOMhg8mQU6~WbHt7zXPRw "Use the Dynamic Choice user input control in a Virtual Agent topic to dynamically create a list of available choices for your users. Create these choices by querying a table or by using a script to dynamically create them.")
* [Boolean input](https://www.servicenow.com/docs/8G4aNO4oQ6DH5jrzbxQG3Q "Use the Boolean user input control in a Virtual Agent topic to present a Yes/No prompt to the user.")
* [Date Time input](https://www.servicenow.com/docs/MTkhfdxdM7X2tX2KwKCGIw "Use the Date Time user input control in a Virtual Agent topic to enable the user to select a calendar date, time (hours and minutes), or both.")
* [Carousel input](https://www.servicenow.com/docs/4JAt7PiZ2jIHtPrnrJee4Q "Use the Carousel user input control in a Virtual Agent topic to present a prompt and a horizontal series of labeled images. The user can select a single item from the carousel.")
{#va-user-inputs__ul_r2f_4y3_jcc}  
Note:  
Avoid placing more than five user input controls in a single LLM topic, or more than five in a single Input Collector. Excessive user input controls can overwhelm the LLM and may lead to inaccurate or unexpected responses.
* **[Input Collector user input control](https://www.servicenow.com/docs/RvCSOrkbZNk7TDLPFaQEbg)**   
  Use the Input Collector control to gather data for use by ServiceNow Otto in conversations that use large language model (LLM) topic discovery.
* **[Text user input control](https://www.servicenow.com/docs/eACb2YsrPCnz80hiptmRow)**   
  The Text user input control in a Virtual Agent topic prompts the user for a text string.
* **[Static Choice user input control](https://www.servicenow.com/docs/hz3bcmxnLqpBlY0TO5XIQw)**   
  Use the Static Choice user input control in a Virtual Agent topic to list predefined choices available to the user. You can select only one item from a choice list.
* **[Grouped Choice user input control](https://www.servicenow.com/docs/gwemqK2dzjT~2GPrd4Tpkw)**   
  Use the Grouped Choice user input control in a Virtual Agent topic to list multiple groups of choices in one message.
* **[Dynamic Choice user input control](https://www.servicenow.com/docs/XpOMhg8mQU6~WbHt7zXPRw)**   
  Use the Dynamic Choice user input control in a Virtual Agent topic to dynamically create a list of available choices for your users. Create these choices by querying a table or by using a script to dynamically create them.
* **[Boolean user input control](https://www.servicenow.com/docs/8G4aNO4oQ6DH5jrzbxQG3Q)**   
  Use the Boolean user input control in a Virtual Agent topic to present a Yes/No prompt to the user.
* **[Date Time user input control](https://www.servicenow.com/docs/MTkhfdxdM7X2tX2KwKCGIw)**   
  Use the Date Time user input control in a Virtual Agent topic to enable the user to select a calendar date, time (hours and minutes), or both.
* **[File Picker user input control](https://www.servicenow.com/docs/_1j5k35wuYUZFWcUGZjatQ)**   
  Use the File Picker user input control in a Virtual Agent topic to prompt a user to upload an image or any file type. After the user uploads an image file, the image appears immediately in the Virtual Agent client.
* **[Carousel user input control](https://www.servicenow.com/docs/4JAt7PiZ2jIHtPrnrJee4Q)**   
  Use the Carousel user input control in a Virtual Agent topic to present a prompt and a horizontal series of labeled images. The user can select a single item from the carousel.
* **[Secure Text user input control](https://www.servicenow.com/docs/wf23YYGT5TwI_MTkSGl81g)**   
  The Secure Text control provides a means to encrypt sensitive information provided as simple text or other formats. Use this control to encrypt sensitive information in topics that use large language model (LLM) discovery.