---
sourceDocument: Australia Core Business Suite
sourceDocumentLink: https://www.servicenow.com/docs/r/core-business-suite

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Activate AI Search

# Activate AI Search {#ariaid-title1}

Release version: Australia  
Updated April 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate AI Search to enable conversational search capabilities in ServiceNow Otto for Core Business Suite (CBS).

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllAI SearchAI Search Status.
2. Select Request AI Search.  
   A message confirms that the AI Search activation request has been submitted.  
   Note:  
   AI Search activation is processed in the background.
3. Navigate again to AllAI SearchAI Search Status.  
   When activation is complete, the status indicates that AI Search is ready.

   For more information about the AI Search, see [AI Search](https://www.servicenow.com/docs/access?context=overview-ais&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

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