---
sourceDocument: Australia Core Business Suite
sourceDocumentLink: https://www.servicenow.com/docs/r/core-business-suite

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Core Business Suite

# Core Business Suite {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Core Business Suite (CBS) lays the foundation to unify disjointed processes. It's a collection of modules that fulfills different business needs, for different personas, within a single product suite.  
Leverage the employee support functionalities in CBS to empower your employees. You can raise the following requests and more as an employee:

* Raise a payroll or a general benefits request on HR Service Delivery.
* Raise general inquiries for workplace, legal, safety, finance, and procurement departments in your organization.
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Provide suppliers in your organization an easy resolution for the following requests.

* Raise a general inquiry from the supplier catalog.
* Raise an invoice request on Accounts Payable Operations.
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Note:  
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

Choose one of these tiles to get started.

|-|-|
| [Employee supportLearn more about the applications and features available in CBS to enable employee support system in your organization.](https://www.servicenow.com/docs/ePoALoTP9NhFgyrwt7S2fw "Explore the home page for the employee requester persona along with the associated functionalities available with Core Business Suite.") | [Supplier supportLearn more about the applications and features available in CBS to enable supplier support system in your organization.](https://www.servicenow.com/docs/mF4omV627jQQz9muPAe8qQ "Explore the home page for the supplier requester persona along with the associated functionalities available with Core Business Suite.") |
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