Create notifications for Core Business Suite business units through the Now Assist conversational experience.
Before you begin
Ensure that the following are activated:
Role required: admin, sn_cbs.admin
Procedure
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Navigate to .
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On the Core Business Suite Foundation card, select View product overview.
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In the Configuration insights section, select Configure.
The Configure Core Business Suite page opens in the Configuration Console.
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Select Notifications under the business unit that you want to configure (for example, Human Resources, Legal, Finance, Health and Safety, Workplace Services, or Source-to-Pay).
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Select Configure with Now Assist.
Now Assist opens the conversational panel, detects the current page context, and invokes the Notification agent.
Note: Now Assist guides you through follow‑up questions and requests confirmation before creating the notification.
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Select Create a new notification, or enter a natural‑language prompt.
Example prompts:
- Notify the fulfiller when a [BU name] case is assigned
- Notify the employee when a [BU name] case is resolved or closed
- Set up a notification for managers when their direct reports open a [BU name] request
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Respond to the follow‑up questions provided by Now Assist, such as:
- The table the notification applies to
- The trigger criteria (on create, update, or both)
- The recipients (users, groups, or fields)
Now Assist processes your responses and prepares the notification details.
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Review the notification details.
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Select one of the following options:
- No, looks good to confirm
- Yes, I’d like to make changes to update the details
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If you select Yes, I’d like to make changes, enter the changes when prompted.
Now Assist revises the notification and presents the updated details.
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Review the updated notification details and confirm.
Now Assist creates the notification and displays a success message.