---
sourceDocument: Brazil Core Business Suite
sourceDocumentLink: https://www.servicenow.com/docs/r/core-business-suite

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Create a notification

# Create a notification {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create notifications for Core Business Suite business units through the Now Assist conversational experience.

## Before you begin

Ensure that Now Assist in Virtual Agent is installed. For more information, see .

Role required: admin, sn_cbs.admin

## Procedure

1. Navigate to AdminAdmin Home.
2. On the Core Business Suite card, select View product overview.
3. In the Configuration insights section, select Configure.  
   The Configure Core Business Suite page opens in the Configuration Console.
4. Select Notifications under the business unit you want to configure (for example, Human Resources, Legal, Finance, Health and Safety, Workplace Services, or Source-to-Pay).
5. Select Configure with Now Assist.  
   Now Assist opens the conversational panel, detects the current page context, and invokes the Notification Agent.  
   Note:  
   Now Assist guides you through follow‑up questions and requests confirmation before creating the notification.
6. Select Create a new notification, or enter a natural‑language prompt.  
   Example prompts:
   * <kbd class="ph userinput">Notify the fulfiller when an [BU name] case is assigned</kbd>
   * <kbd class="ph userinput">Notify the employee when an [BU name] case is resolved or closed</kbd>
   * <kbd class="ph userinput">Set up a notification for managers when their direct reports open an [BU name] request</kbd>
   {#create-notification-using-na__ul_k4j_qfh_s3c}
7. Respond to the follow‑up questions provided by Now Assist, such as:  
   * The table the notification applies to
   * The trigger criteria (on create, update, or both)
   * The recipients (users, groups, or fields)

   {#create-notification-using-na__ul_yxr_yvb_t3c}

   Now Assist processes your responses and prepares the notification details.
8. Review the notification details.
9. Select one of the following options:  
   * No, looks good to confirm
   * Yes, I'd like to make changes to update the details
   {#create-notification-using-na__ul_a2z_dwb_t3c}
10. If you choose to make changes, enter the updates when prompted.  
    Now Assist revises the notification and presents the updated details.
11. Review the updated notification details and confirm.  
    Now Assist creates the notification and displays a success message.

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