Edit knowledge base form

  • Release version: Australia
  • Updated July 28, 2026
  • 1 minute to read
  • Edit any knowledge base settings by filling in the form fields to define workflows, ownership, and management. You can apply separate settings for different Knowledge bases across your organization.

    Table 1. Edit knowledge base form
    Field Description
    Title Name of the knowledge base.
    Description Brief description of the knowledge base purpose.
    Publish flow Workflow for publishing knowledge articles.
    Retire flow Workflow for retiring knowledge articles.
    Owner User who owns the knowledge base.
    Managers Users who can manage the knowledge base.
    Active Selected when the knowledge base is active.