---
sourceDocument: Brazil Core Business Suite
sourceDocumentLink: https://www.servicenow.com/docs/r/core-business-suite

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Bulk upload

# Bulk upload {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Upload records in bulk for Core Business Suite business units through the Now Assist conversational experience.

## Before you begin

Ensure that Now Assist in Virtual Agent is installed. For more information, see .

Role required: admin, sn_cbs.admin

## Procedure

1. Navigate to AdminAdmin Home.
2. On the Core Business Suite card, select View product overview.
3. In the Configuration insights section, select Configure.  
   The Configure Core Business Suite page opens in the Configuration Console.
4. From the navigation menu, select the section to which you want to bulk upload the details:  
   * Workplace locations under Workplace Services
   * Supplier management, or Supplier contacts under Source-to-Pay
   {#manage-bulk-upload-using-na__ul_kxd_tf3_s3c}
5. Select Configure with Now Assist.  
   Now Assist opens the conversational panel, detects the current page context, and invokes the CBS Bulk Upload Agent.  
   Note:  
   Now Assist guides you through follow‑up questions and requests confirmation before completing the bulk upload.
6. Select an Bulk upload or enter a natural‑language prompt:  
   Example prompts:
   * <kbd class="ph userinput">Bulk upload workplace locations</kbd>.
   * <kbd class="ph userinput">Upload multiple workplace locations using a template</kbd>.
   * <kbd class="ph userinput">Bulk upload records for workplace locations</kbd>.

   {#manage-bulk-upload-using-na__ul_k4j_qfh_s3c}

   Now Assist processes your request, identifies the relevant template based on the selection, and provides it for download.
7. Download the bulk template.
8. Enter the required data in the template and save the file.
9. Upload the updated template when prompted.  
   Now Assist analyzes the uploaded file and validates the data.
10. Review the validation results.
11. If errors are reported, open the provided import link and correct the issues.
12. If validation is successful, select Process all rows.  
    Now Assist processes the import and provides access to the import set.
13. Select Import Set to review the imported records.
14. Confirm that the updates are reflected.
15. Select Mark as configured when prompted.  
    Now Assist confirms the bulk upload is completed with a success message.
16. Refresh the CBS Configuration Console to verify that the records were created successfully.

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