Add staff members to a business organization

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add users as staff members to a business organization (formerly business location) so that they can support accounts, contacts, consumers, and households.

    Important:
    Some table and field labels have been changed across recent releases. For a mapping of former labels to current labels, see Service Model Foundation renamed Entities.
    Table 1. Add staff members to internal and external organizations (formerly internal and external business locations)
    Task Description
    Add staff members to an internal organization Add internal users with the snc_internal role as staff members to an internal organization.
    Add staff members to an external organization Add both internal users with the snc_internal role and external users with the snc_external role as staff members to an external organization.