Add the Timeline component as a standalone component

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Add the Timeline component as a standalone component to a record page by using the Task activity timeline reset and controller.

    Before you begin

    Role required: admin

    About this task

    The Timeline component displays activities for task-based records such as cases or incidents in a timeline view. It uses the resolution shaper configuration to automatically fetch and organize your data.

    To add the Timeline component to a record page as a standalone component, the admin can select the Task activity timeline controller and preset and complete the component configuration.

    Procedure

    1. Open a page variant in UI Builder.
    2. On the page variant, select the + icon to add a component.
      For example, add a component above the lookup card in the left column.
    3. Select the Timeline component from the Add content pop-up window and then select Add.
    4. Select the Task activity timeline preset from the Select a preset pop-up window and then select Apply.
      This also adds the Task activity timeline controller 1 to the page.
    5. Select Use preset.
    6. Select Task activity timeline controller preset and then select Apply.
      This auto populates the necessary properties such as the table and sys ID.
    7. In the Configure tab, select a role in the Fulfiller Role field.
    8. Close the controller dialog box and select Save to save the changes to the page variant.