Match the theme of the decision tree component with the Service Portal page

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Customize the theme of the decision tree component to match the Service Portal theme.

    Before you begin

    A variant UX theme to match the theme of the decision tree component with the Service Portal theme must exist. For more information, see Manage the visual style of UI Builder experiences.

    Role required: sp_admin or admin

    Procedure

    1. Navigate to All > System Properties > All Properties.
    2. In the Search field, enter ux_portal_theme_to_uib_theme_mapping and select the record.
    3. Copy the value of the Name field from the ux_portal_theme_to_uib_theme_mapping record.
      The Name field contains the system property name appended with the existing portal theme ID, for example, ux_portal_theme_to_uib_theme_mapping.f548bd34845a1110f87767389929c667.
    4. Select New to create a system property.
    5. In the Suffix field, paste the copied value.
    6. Provide the UX theme ID of the theme that you want to apply in the Value field.
      1. On the UX theme record, select the Additional actions icon (Additional actions icon).
      2. Select Copy sys_id from the menu.
    7. Select Update.

    Result

    The Service Portal theme is applied to the decision tree component.