Assign granular roles to a functional role to give authorized related parties access to the case, and enable additional contacts and consumers access to the sold product.
Before you begin
Role required: admin
Procedure
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In the navigation filter, enter
sys_user_role.list.
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In the Search field, enter
*authorized.
You can see the list of functional roles that are provided in the base
system.
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Select the functional role that you want to customize.
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From the Contains Roles related list, select Edit and
add the desired granular role to the functional role.
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Select Save.
The granular role is added to the functional role.