---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Add company records

# Adding and associating company records with a
business
organization {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a company record and associate it to an internal or
external
organization (formerly internal or external
business
location).  
Important:  
Some table and field labels have been changed across recent releases. For a mapping of former labels to current labels, see [Service Model Foundation renamed Entities](https://www.servicenow.com/docs/7jpNjUKLGsbHQINDlxtAdA "The renamed entities display several Service Model Foundation entities that are renamed, including the previous and current names.").
{#associate-company-with-bus-loc__table_csm_zvb_ccc__entry__2}

| Task | Description |
|-|-|
| [Add a new company](https://www.servicenow.com/docs/access?context=t_AddANewCompany&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US) | Create a company record that represents vendors, manufacturers, or customers with whom you do business. |
| [Associate company records with a business organization](https://www.servicenow.com/docs/jm4~p6~wbluUxAVnPhOdqw#associate-company-records-with-business-location "Associate your company records with a business organization (formerly business location) to enhance service organization data model adoption across different industry verticals.") | Associate company records with a business organization to indicate that a business organization is a company. |
[Table 1. Configuration tasks for associating company records with a business organization (formerly business location)]

{#associate-company-with-bus-loc__table_csm_zvb_ccc}

## Associate company records with a
business
organization {#ariaid-title2}

Associate your company records with a
business
organization (formerly
business
location) to enhance
service
organization data model adoption across different industry
verticals.

### Before you begin

Add the Company field to an internal or
external
organization (formerly internal or external
business
location) form using the form layout. For more information, see
[Add fields to a form layout in Table Builder](https://www.servicenow.com/docs/access?context=add-form-fields&version=brazil&pubname=brazil-application-development&ft:locale=en-US).  
Important:  
Some table and field labels have been changed across recent releases. For a mapping of former labels to current labels, see [Service Model Foundation renamed Entities](https://www.servicenow.com/docs/7jpNjUKLGsbHQINDlxtAdA "The renamed entities display several Service Model Foundation entities that are renamed, including the previous and current names.").

Role required: admin, user_admin

### Procedure

1. Navigate to AllCustomer ServiceBusiness OrganizationsInternal/External Organizations.
2. Select the internal or external organization from the list that you want to associate a company record to.

3. Select the company record previously created from the Company field.
4. Select and hold (or right-click) in the header and select Save.

### Result

The company record is successfully associated with a
business
organization.

*[\>]: and then