Catalog feature configuration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Understand the configuration of the Catalog feature in Engagement Messenger to configure the field values.

    Table 1. Catalog feature configuration form
    Field Description
    Title text Title for the feature widget in the messenger.
    Subtitle text Description for the feature widget in the messenger.
    Catalogs List of catalogs that are associated with your messenger.

    Use the Edit option (Lock icon.) and search for a catalog to add to your messenger.
    Figure 1. Catalog feature widget
    Engagement Messenger home page displaying catalog feature widget to request various services.
    Note:
    When you upgrade Engagement Messenger application from v1.0.0 to a newer version, the Catalog feature is disabled for all the existing messenger modules. However, AI search results from the home page of the Engagement Messenger still show catalogs to the users. For more information, see the Known issues in Engagement Messenger [KB0952509] article.