---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Add members to a forum user

# Add members to a forum user {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add members to a forum user. Members can be individual users or user groups.

## Before you begin

Role required: sn_communities.forum_admin  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## Procedure

1. Navigate to AllCommunityAdministrationForum Users.
2. Click the forum user to add members to.
3. In the Members related list, click New.
4. On the form, fill in the fields.  
   {#add-members-to-forum-user__table_tkn_2y2_b1b__entry__2}

   | Field | Description |
   |-|-|
   | Forum User | Forum user name. The name is automatically filled. |
   | Membership Type | Membership type. Choose either User or Group. |
   | Member | User or user group to add to the forum user. If you selected Membership TypeUser, the Table name is automatically filled with sys_user. If you selected Membership TypeGroup, the Table name is automatically filled with sys_user_group. Enter your user or user group in theDocument field. |
   [Table 1. Members form]

   {#add-members-to-forum-user__table_tkn_2y2_b1b}
5. Click Submit.

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