---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Assign a moderation task to your assignment group

# Assign a moderation task to your assignment group {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Change the assignment group to assign a moderation task to your assignment group.

## Before you begin

Role required: assignment_rule_admin  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## About this task

A moderation task is generated when a community user reports inappropriate content or community profiles. By default, the system assigns the task to the community moderator group. You can also configure your system to always
require content moderation for a particular user or group.

## Procedure

1. Navigate to AllRouting and AssignmentAssignment Rules.
2. On the Assignment Rules page, search and select <kbd class="ph userinput">sn_communities_moderation_task</kbd> in the Table column.
3. On the Moderation Task Assignment Group page, enter the User and Group details in the Assign To tab.
4. Select Update.

*[\>]: and then