---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Bookmark community content

# Bookmark community content {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can bookmark your favorite questions, blogs, videos, documents, and events. You
cannot bookmark content in draft state or replies or comments.

## Before you begin

Role required: sn_communities.community_user  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## Procedure

1. Click the content to bookmark.
2. Click the ... icon and then select Bookmark.  
   The bookmarked content is added to the Bookmarks tab on your community profile.
3. To view your bookmarks, perform one of the following actions.
   * Navigate to your community profile and then click ContentBookmarks.
   * Click your name or profile photo and then click My Bookmarks.
   {#bookmark-content__choices_wq5_n35_zz}
4. You can search for bookmarks and, if required, select a bookmark and then click Remove Bookmark.

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