---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Community events

# Community events {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create, manage, and participate in events to encourage engagement across the
community.

## Before you begin

Role required: sn_communities.admin or sn_communities.community_user  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## Procedure

Perform one or more of the following tasks.
* **[Post a community event](https://www.servicenow.com/docs/hP9PYd_h44J~Bb9W7a1sGg)**   
  You can create a community event that other community users, colleagues, or experts can register for and attend.
* **[Edit an event](https://www.servicenow.com/docs/nKkg~Vosw25PgUKQqefwOQ)**   
  Edit the details of past and upcoming events. By editing a past event, you can attach a document or share the meeting recording link with your event subscribers.
* **[View and participate in a community event](https://www.servicenow.com/docs/rEX1ToA7mokGX1YT~lOhPQ)**   
  You can view details for published events and perform tasks such as responding to the event or adding it to your calendar.
* **[View the community events landing page](https://www.servicenow.com/docs/OHbOvfx2IoQLKPysJkXVOA)**   
  The Events landing page provides an overview of all events that you have access to in the community. You can filter events, view your status for the event, see how many other community users are attending an event, and so on.
* **[Manage a community event](https://www.servicenow.com/docs/LxgvNEkQNY~5JsrPkm~O2w)**   
  View additional response information on the event, edit or delete events, and download a guest list.