Configure moderation filters

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create moderation filters to manage how content is moderated.

    Before you begin

    Role required: sn_communities.admin or sn_communities.moderation_admin

    Procedure

    1. Navigate to All > Community > Moderation > Moderation Filters.
    2. Click New.
    3. Click Banned Keyword Filter.
    4. On the form, fill in the fields.
      Table 1. Moderation Banned Keyword Filter form
      Field Description
      Filter Name Name of the filter.
      Active Check box to make the filter active.
      Synchronous Check box to automatically moderate content when it is submitted. Any content that includes the banned words defined in the filter is not posted.

      If the check box is cleared, the system creates a moderation task when banned words are used. The content is visible until it is moderated.

    5. Click Submit.
    6. From the Moderation Filters list, click the name of your filter.
    7. Add a banned keyword word to the list:
      1. In the Keywordslist, click New.
      2. In the Keyword field, enter your keyword.
      3. Click Submit.
      4. If required, repeat to add more keywords to the list.
    8. Click Update.