---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure persona field mapping for the community profile

# Configure persona field mapping for the community profile {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure which fields appear in the community profile and manage the settings
associated with those fields.

## Before you begin

Role required: sn_communities.admin  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## Procedure

1. Navigate to AllCommunityUser ProfilePersona Field Mapping.
2. Click Newand then complete the Persona Field Mapping form.  
   {#configure-persona-field-mapping__table_lfn_yxr_d1b__entry__2}

   | Field | Description |
   |-|-|
   | Persona | Name of the persona. |
   | Source Value Table | Source table of the field to be added to the persona. Any table that is used as the Source Value Table should have a reference to the sys_user table. |
   | Source User Field | Field from the source value table. |
   | Privacy Read Only | Select the check box to allow the community user to change the display settings for this field in their community profile. |
   | Profile Field | Display name of the community profile field. |
   | Source Value Field | Name of the field from the source table. |
   | Read Only | Select the check box to not allow the community user to edit the value of this field. |
   | Privacy Default | Privacy default setting for the field. It shows the field for the selected group of users. The available options are: * Everyone * Everyone after logging in * Only me * Followers {#configure-persona-field-mapping__ul_xyd_cpt_4zb} |
   [Table 1. Persona Field Mapping form]

   {#configure-persona-field-mapping__table_lfn_yxr_d1b}
3. Click Submit.

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