---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a forum permission

# Create a forum permission {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add a forum user and a permission to a forum to create a forum permission.

## Before you begin

Role required: sn_communities.forum_admin  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## About this task

Forum permissions are a combination of a forum, forum users, and permissions.
Associate forum users and permissions within a specific forum. You can add multiple
combinations of forum users and permissions to a forum.

## Procedure

1. Navigate to AllCommunityAdministrationForums.
2. Click a forum.
3. In the Forum Permissions related list, click New.
4. On the form, fill in the fields.  
   {#create-forum-permission__table_m3h_52r_b1b__entry__2}

   | Field | Description |
   |-|-|
   | Forum | Name of the forum. |
   | Forum Users | User or group of users to give access to the forum. |
   | Permission | Permission to give to the forum users in the forum. |
   [Table 1. Forum Permissions]

   {#create-forum-permission__table_m3h_52r_b1b}
5. Click Submit.
* **[Copy permissions from a parent forum](https://www.servicenow.com/docs/LEEa9JYmKPkrY3JvaVkVRg)**   
  You can copy permissions from a parent forum to a child forum.
* **[Copy permissions from a forum](https://www.servicenow.com/docs/Eh3tJKzyarm5DCv8ZhDq6g)**   
  You can copy all permissions and content types from one forum to another.
* **[Debug user permissions](https://www.servicenow.com/docs/bnwRIb7Kd4iWbhNoxCUzmQ)**   
  Investigate and diagnose problems with user access to forums.

*[\>]: and then