---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a topic

# Create a topic {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a topic for users to create and share content.

## Before you begin

Role required: sn_communities.admin  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## Procedure

1. Navigate to AllCommunityAdministrationTopics.
2. Click New.
3. On the form, fill in the fields.  
   For field description, see [Topic form fields](https://www.servicenow.com/docs/5tt0YvdJV3DmcKjxb85QMg "Set fields on the form to create a new topic.").
4. Click Submit.  
   The topic is created and added to the list of topics.

## What to do next

Add a topic to a forum. For details, see [Add a topic to a forum](https://www.servicenow.com/docs/BHP0hum_7WImCR3uV2W2FA "Add a topic to a forum so that users can associate content to that topic.").

*[\>]: and then