---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Post a video in the community

# Post a video in the community {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Post a video in a forum or sub forum.

## Before you begin

Role required: sn_communities.community_user

You can only post a video in a forum or sub forum if you have been assigned the
correct permissions in the parent forum.  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## About this task

You can post videos on their own or add them to a question or a blog. If you are the
creator of the video or a community administrator, forum administrator, forum
moderator, or community moderator, you can edit the videos once posted.

## Procedure

1. While in a forum, click PostVideo.
2. On the form, fill in the fields.  
   {#create-video__table_bgt_bzn_t1b__entry__2}

   | Field | Description |
   |-|-|
   | Click here to Insert a Video | * URL of your video. * Click Upload. The video is added to your post. * To edit and replace the current video with another one, click Select a different Video. {#create-video__ul_vq1_dkl_2bb} |
   | Video Title | Title for the video. |
   | Forum | Read-only. The forum or sub forum is automatically entered in this field. |
   | Topic (s) (optional) | Topic to add the video to. Note: You can repeat this step for as many topics as you want. If you change your mind about a particular topic, click its corresponding xicon. |
   | Description (optional) | Description for your video. |
   [Table 1. Post a video form]

   {#create-video__table_bgt_bzn_t1b}
3. Click Post.
4. **Optional:** If you have permission to edit or delete the video, click a video, click the corresponding ![More Options]() icon, and then click Edit or Delete.  
   Once a video is uploaded, other community users can comment on it, give feedback, subscribe to the video, bookmark it, and report any inappropriate content in the video.
{#create-video__steps_xm1_yc3_dbb}
**Related tasks**   

* [Disable comments](https://www.servicenow.com/docs/PAmX5CvAHrWwjJmC~coO9Q "Disable comments on a blog, document, video, event, or question to avoid users from posting comments.")

*[\>]: and then