---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Edit your community profile photo and personal information

# Edit your community profile photo and personal information {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Change your community profile photo and edit your personal information.

## Before you begin

Role required: sn_communities.community_user

You can only edit your community profile if you are logged in to the community.  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## Procedure

1. From the Community homepage, select your name or profile photo and then select Profile.
2. To change your profile picture, click Upload Picture.  
   A file system upload is initiated. Choose an image in .png or .jpg format and click Open.
3. To change any field value, select the value to display a pop-up window.
4. In the field value pop-up window, select the desired value and click Save.  
   The following table includes a description of the fields on the User Profile page.{#customize-your-profile__table_eq2_y1t_xz__entry__2}

   | Field | Description |
   |-|-|
   | Company | Name of your employer. |
   | Title | Your job title. |
   | Department | Your job department. |
   | Location | Your address, city, and state. |
   | Bio | A short description about yourself. |
   | Email | Your email address. Note: Use the email address used in your instance profile or the reset password features cannot be used. |
   | Business phone | The work telephone number where people can reach you. |
   | Mobile phone | Your mobile telephone number. |
   | Language | Your preferred language. |
   | Time zone | The time zone in which you work or reside. |
   | Accessibility enabled | Use this toggle button to enable accessibility features. |
   [Table 1. User Profile fields]

   {#customize-your-profile__table_eq2_y1t_xz}
{#customize-your-profile__steps_v3y_blm_nsb}