---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Disable topics in a community

# Disable topics in a community {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Disable the topics feature so that no topic information is visible in your
community.

## Before you begin

Role required: sn_communities.admin  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## About this task

The administrator can change the sn_communities.enable_topics
property so that all topic information is hidden in the community. The data is not
deleted.

## Procedure

1. Enter <kbd class="ph userinput">sys_properties.list</kbd> in the filter navigator and search for the sn_communities.enable_topics property.
2. In the Value field, enter<kbd class="ph userinput">false</kbd>.
3. Click Update.  
   * No topic information is displayed in the Activity Feed or Notifications and Subscriptions.
   * No topic information is displayed on the Forums or Topics landing pages.
   * No topic information is displayed on Gamification pages and widgets.
   * Topic fields do not appear when creating, editing, or viewing content.
   * Topics do not appear in the search results page.
   {#disable-topics__ul_i1y_k4b_ybb}