Manage gamification level ranges

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Manage level ranges for a gamification level definition, to recognize the expertise level of your community users.

    Before you begin

    Role required: sn_gamification.admin

    About this task

    Gamification includes predefined global, forum, and topic levels. Each level definition can have several level ranges and the system is predefined with 10 ranges for global level and five ranges each for the forum and topic levels. Each range should not overlap and must have a unique start value.

    Procedure

    1. Navigate to All > Gamification > Levels.
    2. Select the desired level (global, forum, or topic).
    3. Modify the Level Range Name.
    4. Modify the Points Start field.
      Each range should not overlap and must have a unique start value.
    5. Click Submit.
      Level ranges are updated on the Community portal.