---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Community content pages

# Community content pages {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The user's gamification level and badges are displayed on the content pages, so that
other community users can view the reputation of the content contributor.
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

Pointing to a user name on content pages such as questions, blogs, and videos displays a
pop-up window with gamification information including badges earned, point total, and level
name. This information is available for the author or a user who has replied or commented on
that content.

The community administrator can change the displayed level to show either the global level
or the forum level. This display can be controlled by the [sn_communities.content.show_gamification_level](https://www.servicenow.com/docs/DJKmBM_wo5VQi2fVpxJcTA#communities-properties__table_wdb_cts_r1b) property.  
Depending upon the information available, there can be three different versions for the pop-up:

* Profile photo and name
* Profile photo and name with global points
* Profile photo and name with global points and badges
{#gamification-ui-content-pages__ul_xbb_tht_kbb}  
Figure 1. User profile pop-up window with gamification information