---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Leaderboard widgets

# Leaderboard widgets {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Leaderboard widgets appear on the Community homepage and on forum and topic landing
pages. These widgets display the users with the highest point totals within the community,
forum, or topic.
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

The leaderboard widget shows the top five users. If there are more than five users that
have earned points within the community, forum, or topic, Show Leaderboard appears at the bottom. Click this button to display all of the
users on the [leaderboard page](https://www.servicenow.com/docs/rUL_U2ID7gtQE~LiFteOTg "The leaderboard page displays the top contributors in the community, in a forum, or in a topic.").  
Figure 1. Community forum leaderboard widget

For forums and topics, the leaderboard widget header displays the forum or topic name. When
navigating to the leaderboard page from a forum/topic, the leaderboard shows the top point
earners for that forum/topic.  
System administrators can configure settings for the leaderboard widget:

* The number of users displayed in the widget (default is 5, maximum is 10)
* The time period (overall or current month)
* The leaderboard type (community, forum, or topic)
* Anchor to a specific forum or topic (not recommended)
{#gamification-ui-leaderboard-widget__ul_wb4_ymc_jbb}