---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Move forum content

# Move forum content {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Move community content posts from one forum to another.

## Before you begin

Role required: sn_communities.admin, sn_communities.community_moderator,
sn_communities.forum_admin, sn_communities.forum_moderator  
Important:  
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.

## About this task

Access to content is based on permissions to a specific forum. If content is moved, the author of the content and other community users might lose access to it, depending on their forum permissions.  
Note:  
Draft content cannot be moved. If the content type is not supported in the new forum, it cannot be moved.

## Procedure

1. Navigate to the community homepage.
2. Click the content you want to move.
3. Click ... and Edit.
4. Select the forum you want to move the content to.
5. Click Save.  
   An email notification is sent to the author of the content, subscribers to the content, and subscribers to the forum.