Email a community user

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Send a private message to a community user directly from the community.

    Before you begin

    Role required: sn_communities.admin, sn_communities.community_moderator, sn_communities.forum_admin, or sn_communities.forum_moderator

    An email client must be configured.

    About this task

    Uses for private messaging can include warning a user about use of a banned word, welcoming a new user, or informing users about incorrectly placed content in a forum. You can privately message a user from any community content, a comment, the Leaderboard, or the Community Profile page.

    Procedure

    1. Navigate to the community homepage.
    2. Point to the community user name.
    3. Click Email User.
      Note:
      The email opens in your local email client.