---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Topic form fields

# Topic form fields {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set fields on the form to create a new topic.
{#topic-form-fields__table_evx_dx3_pfc__entry__2}

| Field | Description |
|-|-|
| Name | Name of the topic. |
| Description | A short description to define what the topic is. |
| Parent | The parent topic, if required. If you enter a parent topic, the topic is listed as a subtopic of the parent topic. |
| Image | An image that provides a visual reference that describes the topic. |
| Knowledge category used for harvesting | The knowledge category used to categorize community discussions harvested to knowledge articles. |
[Table 1. Topic form fields Important:
Starting with the Brazil release, Communities is being prepared
for future deprecation. It will be hidden and no longer installed on new instances but
will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the
Now Support Knowledge Base.]

{#topic-form-fields__table_evx_dx3_pfc}
**Related tasks**   

* [Create a topic](https://www.servicenow.com/docs/ljD6xYIg_VvNuMThAlvufw "Create a topic for users to create and share content.")  
**Related reference**   

* [Quick start tests for Communities](https://www.servicenow.com/docs/Nwtgq5TyxKn2fGBtUvWNfg "Validate that Communities still work after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.")
* [Properties installed with Communities](https://www.servicenow.com/docs/DJKmBM_wo5VQi2fVpxJcTA "Community administrators can use properties to configure Communities behavior.")
* [Communities roles](https://www.servicenow.com/docs/uymcZs4B~7ulNlc~dschaw "Ensure that users can perform all necessary actions by assigning roles.")
* [Forum form fields](https://www.servicenow.com/docs/r7gG1QFsJzTKYSS65AfEvg "Set fields on the form to create new forum or sub forum.")
* [Video Configurations form fields](https://www.servicenow.com/docs/CJXAwIYw5phWjMr2Ynvykg "Set fields on the form to configure video sources.")