Configuring business locations serviced by a business location

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • You can track the relationship between requesting and fulfilling service organizations. You can set hierarchy or relationship-based support criteria for your business locations.

    Table 1. Configuration tasks for setting up business locations serviced by a business location
    Task Description
    Define the configuration type for customers or business locations Define the configuration type for the business location served to provide access to the location support agents.
    Associate customers or business locations to a service organization

    Associate business locations to service organizations using the organization customer criteria [service_organization_customer_criteria] table.