---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Open the CRM Workspace experience in UI Builder

# Open the CRM Workspace experience in UI Builder {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Access the CRM Workspace experience in UI Builder for editing.

## Before you begin

Role required: ui_builder_admin, admin

## About this task

## Procedure

1. In the navigation filter, navigate to AllNow Experience FrameworkUI Builder.
2. Select the Experiences tab.
3. Select the CRM Workspace experience.
{#csm-config-ws-open-in-uib__steps_dvc_2mg_2cc}

## Result

The CRM Workspace experience opens in UI Builder.

*[\>]: and then