Activate an Engagement Messenger module

Activate the Engagement Messenger module that you configured so that you can embed it in your website.

Before you begin

Role required: sn_csm_ec.ec_admin

Perform the following tasks:

• Configure Engagement Messenger.
• Create an identity provider (IdP) for Engagement Messenger.
• Configure a CORS rule for Engagement Messenger.
• Create HTTP response headers for Engagement Messenger.

About this task

Unless you activate a messenger module, it would not be available for your customers to use from within your third-party website.

Procedure

1. Navigate to All > Engagement Messenger > Modules.
2. In the Edit module column of the messenger module that you want to activate, click Edit.
   The guided configuration view is displayed.
3. Select the Implement step.
4. Select Activate.

   Figure 1. Activate Engagement Messenger module

   

What to do next

Embed Engagement Messenger in your web application.