---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Add and configure the Portal Object widget

# Add and configure the Portal Object widget {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a Portal Object widget to your portal and modify its data and behavior. You can use the Portal Object widget to display important information and actions related to records from a defined table on your portal
homepage.

## Before you begin

The UI Components for Customer Portals plugin must have been activated. For more information, see [Activate the UI Components for Customer Portals plugin](https://www.servicenow.com/docs/Ir9WsbSFzAcg~a_jOxVmLA "You can activate the UI Components for Customer Portals plugin (sn_ciwf_ui_cmpnt) to enable Configurable Portal widgets. The application installs related plugins if they aren’t already installed.")

If you haven't already created the page to which you want to add the widget, see [Create a page for Configurable Portal widgets](https://www.servicenow.com/docs/ZKdApHbySZvNouj6xV_mMg "Create a page into which you can add Configurable Portal widgets.").

Role required: sp_admin

## About this task

The Portal Object widget displays the information based on the sy_id entered in the widget instance options. If no sys_id is provided in the instance options, the widget uses the sys_id parameter provided in the URL.

## Procedure

1. Navigate to the AllService PortalService Portal Configuration.
2. Select Designer.
3. On the Service Portal Designer page, search for and select the page to which you want to add the widget.
4. Select the Widgets tab.
5. In the Layouts section, drag the Container layout onto the portal edit page.
6. On the container, add a set of columns by selecting the plus button (![Plus button]()).
7. On the Widgets pane, in the Filter Widget field, enter <kbd class="ph userinput">Portal Object</kbd>.
8. Drag the widget onto the container.
9. In the Edit page, select the Portal Object widget.
10. Enable editing of the widget by selecting the Pencil icon (![Pencil icon]()).
11. On the Instance form, fill in the fields.  
    For a description of the field values, see [Portal Object widget instance options form](https://www.servicenow.com/docs/9sV3X1ah1rgB8t2zGZu0YQ "Instance options enable you to configure the Portal Object widget on a portal page.").
12. Select Save.
{#add-conf-port-object-widget__steps_b3s_xhd_b1c}

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