Add and configure the Portal Taxonomy Topic widget

Add a Portal Taxonomy Topic widget to your portal to display topics that your users can get more information about and modify its presentation and behavior. Once a topic card is selected, users are redirected to relevant knowledge articles and catalog items configured through the Portal Browse Taxonomy widget.

Before you begin

The UI Components for Customer Portals plugin must have been activated. For more information, see Activate the UI Components for Customer Portals plugin

If you have not already created the page to which you want to add the widget, see Create a page for Configurable Portal widgets.

Role required: sp_admin

Procedure

1. Navigate to the All > Service Portal > Service Portal Configuration.
2. Select Designer.
3. On the Service Portal Designer page, search for and select the page to which you want to add the widget.
4. Select the Widgets tab.
5. In the Layouts section, drag the Container layout onto the portal edit page.
6. On the container, add a set of columns by selecting the plus button ().
7. On the Widgets pane, in the Filter Widget field, enter Portal Taxonomy Topic.
8. Drag the widget onto the container.
9. In the Edit page, select the Portal Taxonomy Topic widget.
10. Enable editing the widget by selecting the Pencil icon ().
11. On the Instance form, fill in the fields.
    For a description of the field values, see Portal Taxonomy Topic widget instance options form.
12. Select Save.

What to do next

Configure a Portal Browse Taxonomy widget to work with the Portal Taxonomy Topic widget