Limit access to product model data on the Business and Consumer Portal

Use a system property to limit customer access to data in the Product Models table.

External users can access the product model data from the Business and Consumer Portal with the sn_esm_user role. System administrators can use the csm_cmdb_model.customer_visible_flag system property and the Customer Visible field on the Product Models table (cmdb_model) and child tables to limit this access.

The csm_cmdb_model.customer_visible_flag system property enables the Customer Visible field for the tables listed below. By default, this property is set to false. When set to true, the system uses the setting in the Customer Visible field to determine access to product model data on the Business and Consumer Portal.

• Product Models table (cmdb_model)
• Software Models table (cmdb_software_product_model)
• Application Models table (cmdb_application_product_model)
• Consumable Models table (cmdb_consumable_product_model)
• Facility Models table (cmdb_facility_product_model)
• Hardware Models table (cmdb_hardware_product_model)

The Model Categories table (cmdb_model_category) does not have a Customer Visible field. Access to model categories data is restricted by using the Customer Visible field on the Product Model table. Only the categories for the products which are visible in the Product Model table will be visible in the Model Categories table.

For upgrades from Jakarta to madrid, the Customer Visible field is added to each record in the Product Models table and set to false.

To limit access:

1. Set the csm_cmdb_model.customer_visible_flag system property to true.
2. Customize the Product Models table (cmdb_model) and add the Customer Visible column.
3. Set the value of the Customer Visible field to true for the product models that should be visible to external customers.

External users can see these product using these product models if the products are linked to the customer account.