Add and configure the Portal Banner widget

Add a Portal Banner widget to your portal and modify its appearance and behavior. You can use the Portal Banner widget to display announcements, new product or feature highlights, and important information on the portal page.

Before you begin

The UI Components for Customer Portals plugin must have been activated. For more information, see Activate the UI Components for Customer Portals plugin

If you have not already created the page to which you want to add the widget, see Create a page for Configurable Portal widgets.

Role required: sp_admin

About this task

Procedure

1. Navigate to the All > Service Portal > Service Portal Configuration.
2. Select Designer.
3. On the Service Portal Designer page, search for and select the page to which you want to add the widget.
4. Add container.
   1. Select the Widgets tab.
   2. In the Layouts section, drag the Container layout onto the portal edit page.
   3. On the container, select the Pencil icon ().
   4. In the Width field, select Fluid.
   5. Select Save.
5. Add columns to container.
   1. On the container, add a set of columns by selecting the plus button ().
   2. In the column, select the Edit page properties icon ().
      Note:

      Verify that Column is selected in the breadcrumbs navigation.
   3. Select the Edit page properties icon () in the banner in Service Portal Designer.
   4. On the Page window, in the Page Specific CSS field, paste the following CSS code.

      .col-md-12{ 
           padding-left: 0;
           padding-right: 0; 
       }
      .padding-top {
           padding-top: 0;
       } 

      If a message appears about the application scope, select here to be able to edit the record.
   5. Select Save.
6. Add portal banner widget.
   1. On the Widgets pane, in the Filter Widget field, enter Portal Banner.
   2. Drag the widget onto the container.
   3. In the Edit page, select the Portal Banner widget.
   4. Select the Pencil icon ().
   5. On the Instance form, in the Presentation field, paste the following JSON code into the Search Placeholder Text field.

      {
          "title": "enter the title",
          "size": "enter the size of search bar",
          "color": "enter color"
      }

      For more information about each parameter, see Script parameters for the search option in the Portal Banner widget.
   6. On the Instance form, fill in the fields.
      For a description of the field values, see Portal Banner widget instance options form.
   7. Select Save.