---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a slide for the Portal Banner Carousel widget

# Create a slide for the Portal Banner Carousel widget {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a slide to include images in the Portal Banner Carousel widget that a user can scroll through.

## Before you begin

The UI Components for Customer Portals plugin must have been activated. For more information, see [Activate the UI Components for Customer Portals plugin](https://www.servicenow.com/docs/Ir9WsbSFzAcg~a_jOxVmLA "You can activate the UI Components for Customer Portals plugin (sn_ciwf_ui_cmpnt) to enable Configurable Portal widgets. The application installs related plugins if they aren’t already installed.").

Role required: sp_admin

## Procedure

1. Select All.
2. In the filter navigator, enter <kbd class="ph userinput">sp_carousel_slide.list</kbd>.
3. On the Carousel Slides page, select New.
4. On the Carousel slides form, fill in the fields.  
   {#create-carousel-slides__table_wlf_5mp_ryb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the carousel slide. |
   | HREF/URL | The URL that opens an internal web page or a portal page in the same tab and an external page or a portal in a new tab. Note: For more information about linking to a page within a portal, see [Page navigation in Service Portal by URL](https://www.servicenow.com/docs/access?context=navigate-by-portal-url&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). |
   | Application | The application that contains this configuration record. This field is automatically set to Global. |
   | Background | Image to appear as the background of the slides in the carousel. The recommended dimension is 1022x300 pixels |
   [Table 1. Carousel slides form]

   {#create-carousel-slides__table_wlf_5mp_ryb}
5. Select Submit.

## Result

The slide is created and appears on the Carousel Slides (sp_carousel_slide) page.