System properties for configuring Walk-up Experience for guest users

System properties enable you to configure the Walk-up Experience for guest users so they can access the Walk-up Check-in widget from the Service Portal Home Page and schedule appointments online.

Properties to configure Walk-up Experience application

As an admin, in your instance, enter sys_properties.list in the filter navigator and add the following properties. The default values are listed in the following table.

Table 1. Walk-up Experience properties

Property	Default Value	Description
sn_guest_walkup_cs.guest_user_walkup_enabled (true/false)	true	Enables or disables Walk-up Experience for guest user.
sn_guest_walkup_cs.captcha.enabled (true/false)	true	Enables or disables the CAPTCHA validation from the welcome page.
sn_guest_walkup_cs.max_confirmation_validity_in_minutes (integer)	15 mins	The time to confirm the appointment booking.
sn_guest_walkup_cs.max_otp_validity_in_minutes (integer)	5 mins	The time that the one-time password the user receives to modify or cancel the appointment is valid.
sn_guest_walkup_cs.max_guest_appointments_per_location	0	The number of appointments the guest user can book per location.
sn_guest_walkup_cs.captcha.timeout	10 mins	The time after which the CAPTCHA vaidation on the welcome page times out.