---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Embed Knowledge article view component instance

# Embed the Knowledge article view component instance on the third-party website {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Embed the global code and component code of the Knowledge article view component instance that you configured so that you can enable your customers to start using the Knowledge article view component instance on your
third-party website.

## Before you begin

You must configure the Knowledge article view component instance. For information, see [Configure the Knowledge article view component instance](https://www.servicenow.com/docs/e2QetGo4MldzeS5ZAQIoqg "Configure the Knowledge article view component instance so that your users can embed it on their website to access knowledge articles from their website directly.").

Role required: None

## Procedure

1. On your third-party website, in the website's HTML file, paste the global code that you copied.  
   Note:  
   The global code only must be added once to your third-party website.
2. On your website's HTML file, paste the component code that you copied.
3. **Optional:** Open the website to which you embedded web component to verify that it launches the Knowledge article view component instance.

## Result

The Knowledge article view component instance appears on your third-party website.