AI Search Assist for authenticated external users

Enable AI Search Assist in the Customer and Consumer Service Portals for authenticated external users with the snc_external role.

• Configure AI Search Assist Actions for authenticated external users
  Enable the AI Search Assist Actions to search knowledge articles in the Customer and Consumer Service Portals. It applies for authenticated external users with the snc_external role.
• Configure AI Search Assist in the Customer and Consumer Service Portals for authenticated external users
  Enable the AI Search Assist to search knowledge articles in the Customer and Consumer Service Portals. It applies for authenticated external users with snc_external role.

Related concepts

• AI Search Assist for authenticated external users
• Using Now Assist in portal case form