Configure social media links in the Portal Polaris Footer widget

Release version: Australia

Updated March 12, 2026

1 minute to read

Configure links to your organization's social media accounts in the footer of the portal page.

Before you begin

The Portal Next Experience theme should have been activated.

The Portal Poalris Footer widget must have been configured. For more information, see Configure the Portal Polaris Footer widget.

Role required: sp_admin

Navigate to All > Service Portal > Menus.
On the Instances with Menu page, in the Title column, enter Portal Footer Social Links.

Note:
You can create a new menu record by selecting New. After the record is created, update the Quick start config field with the new record's sys_id.
Select the entry in the Updated column.
On the Portal Footer Social Links page, in the Related Links, select any social link from the Label column.
On the Menu item form, fill in the fields.
For a description of the field values, see Menu Item form.
If a message appears about the application scope, select here to be able to edit the record.
Repeat these steps for any social media account for which you want a link in the portal footer.
Select Update.