---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Test the ServiceNow components in a sandbox environment

# Test the ServiceNow components in a sandbox environment {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enables you to test the ServiceNow components on your sandbox instance without setting up a custom URL and authentication. It isn't recommended to use this method for production or non-production instance.
Sandbox testing lets you see a component on a test page before you set up a custom URL and authentication.  
Warning:  
Use these methods only for testing. Don't use them on a production instance.

## Next steps {#test-sn-comp-we__section_tsc_next}

When you finish testing, set up a custom URL and authentication for your production site. See [Set up a custom URL as the instance URL](https://www.servicenow.com/docs/j79gjhZfDFfA7r16GFZ_Kw "Add a custom URL to your instance configuration to use instead of your ServiceNow URL. This custom URL ensures that embedded components remain accessible in your browser, even when third-party cookies are turned off."), [Authenticate the ServiceNow components using OIDC](https://www.servicenow.com/docs/z9X8PLyws8TCoNeVKBRzjQ "Set up auto-login and log out using OpenID Connect (OIDC) authentication to enable single and simultaneous login and logout in your website and embedded components."), and [Non OIDC authentication for ServiceNow components](https://www.servicenow.com/docs/l2QRmg0PTUm_RYSvJlCSxQ "Generate a JSON Web Token (JWT) token to authenticate your ServiceNow components if your website doesn’t use OpenID Connect (OIDC) authentication.").