Knowledge Article view on mobile device

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Access and view knowledge articles on your mobile phones with an interface optimized for smaller screens. The component automatically adapts its layout for touch devices, reorganizing the header, controls, and content to provide a better reading experience on mobile.

    Mobile responsive for Knowledge article view component

    The Knowledge article view component automatically adapts its layout when displayed on mobile devices. This mobile-responsive design provides an optimized reading experience with touch-friendly controls and layouts specifically designed for mobile phones.

    When you access knowledge articles through Web Embeddables capability on a mobile device, it detects your screen size and adjusts the interface to fit mobile dimensions. While the article loads, you see a visual placeholder that shows where content will appear. The article page content, navigation controls, and selection options reorganize to provide better usability on touch devices.
    Figure 1. Knowledge article view component mobile view
    Knowledge article component mobile view displaying knowledge article about adding users to an instance.

    Key capabilities

    The key capabilities include:
    • Adaptive layout: The component automatically switches to a mobile-optimized layout when displayed on phones or tablets. The header, content area, and controls adjust to fit mobile screen size.
    • Touch-optimized selectors: Language and version selectors appear in the top action bar and open as bottom sheets slide-up panels that provide easy touch-based selection on mobile devices.
    • Performance optimized: The mobile interface loads quickly and responds smoothly to user interactions.