Household form

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Service Model Foundation uses the household form to store details about a consumer household, including its members, their relationships, and any cases, entitlements, or contracts associated with them.

    Table 1. Household form fields
    Field Definition
    Name The name of the household.
    Number The automatically generated number of the household. By default, household numbers start with the prefix HOLD.
    Head of household The consumer in charge of the household.
    • When creating a household record, select a consumer from the Consumer table.
    • When updating an existing household record, select a consumer from the current members of the household.
    Street The street address of the household.
    City The city in which the household resides.
    State/Province The state or province in which the household resides.
    ZIP/Postal code The ZIP code or postal code for the household.
    Country The country in which the household resides.
    Notes Additional information about the household.

    Household related lists

    The Household form includes the following related lists.
    Table 2. Household form related lists
    Related list Description
    Current Members The consumers who are current members of the household.
    All Members Current and past members of a household.

    As members are added or removed from a household, the member history is retained in this related list.
    Member Relationships Relationships that have been created between members of this household.

    Member relationships are created using the Authorized Representative responsibility.

    Household members that have an Authorized Representative relationship with another household member can act on behalf of that member and can manage cases for that member.
    Household Team Relationships that have been created between internal users and this household.

    Household staff relationships are created using the Relationship Manager responsibility.

    Internal users that have a Relationship Manager relationship with a household can manage all the cases for that household.
    Cases Cases that have been created for this household and the members of this household.