System properties for configuring WhatsApp (WhatsApp Cloud API)

Release version: Australia

Updated March 12, 2026

1 minute to read

You can configure the system properties for your Conversational Integration with WhatsApp (WhatsApp Cloud API) application so that you can enable secure and authenticated communication.

Navigate to  All> System Properties> All Properties.

Alternatively, in your instance, enter sys_properties.list in the filter navigator and customize the WhatsApp (WhatsApp Cloud API) system properties.

Table 1. System properties for WhatsApp (WhatsApp Cloud API)
Property	Description
sn_va_whatsapp.webhook_verify_token	Stores the verification token used to authenticate the incoming messages from WhatsApp. Type: password2 Default value: None (must be configured during the initial setup) Location: All> System Properties> All Properties.